Data Privacy

PINGS DATA PRIVACY

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Protecting your privacy

This privacy policy defines and informs you of the way in which PiNGs uses and protects the information that you transmit to us, where applicable, when you use this site accessible from the following URL: www.team-vaillante.store ( hereinafter the “Site” ).

When you visit our site, we automatically collect certain information about your device, including information about your browser, IP address, time zone and certain cookies on your device. In addition, we collect information when you are on the Site such as pages visited, products viewed and keywords used. We call this information “ Information Device ”.

We collect “ Information Devices ” using:


    Generally speaking, you can visit the Site without providing any personal information about yourself. In any case, you are in no way obliged to send us this information. However, in the event of refusal, you may not be able to benefit from certain information or services that you have requested. As such, in certain cases we may ask you to provide information (hereinafter your “Personal Information”):
    • first and last name
    • email address
    • phone number
    • address
    • payment information ( on e-commerce Support )
    • your purchase history ( on e-commerce Support )
    • any special request you may send to us ( mainly for archiving needs )

        By providing this information, you expressly agree to it being processed by PiNGs.

        In accordance with the General Data Protection Regulations adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978 as amended, PiNGs informs you of the following points:

        Identity of the data controller

        The data controller is the company SAS PiNGs with capital of €297 head office: 42 Rue de Clichy - 75009 Paris - France

         

        Purposes of processing

        PiNGs may process your Personal Information:

        • For the purposes of providing you with the information or services that you have requested to receive ( ordering a product for sale on our Site or sending our newsletter following registration on your part ); and or
        • For the purposes of collecting information allowing us to improve our Site, our products and services ( in particular through cookies ); and or
        • For the purpose of being able to contact you about various events relating to PiNGs, including in particular product updates and customer support.

        Use of data

        We do not and will never sell your personal information to third parties ( including your name, address, email address or credit card information ). We want to earn and keep your trust and we believe that doing this is essential in this regard.
        However, we share your data, in order to be able to provide our services to you, with the following types of companies as stipulated in this paragraph:
        • Companies that take care of getting your purchases to you, such as payment providers, warehouses, order pickers and delivery companies.
        • Credit bureaus, law enforcement agencies and fraud enforcement agencies so we can help prevent fraud.
        • Businesses approved by you, such as social networks ( if you choose to link your accounts with us ). We may provide aggregated, but anonymous, information and analytics to third parties about our customers.

         

          Neither PiNGs nor any of its subcontractors sell your personal data.

          Sharing of personal data (cookies)

          Here is the list of third-party applications/services we work with. Depending on your confidentiality choices, they may have access to your data:

           

          Strictly necessary cookies

          Stripe

          We use Stripe to process order payments and payments in different currencies. You can learn more about how Stripe uses your personal data here .

          PayPal

          We use PayPal to process order payments and payments in different currencies. You can learn more about how PayPal uses your personal data here .

          Shopify

          We use Shopify to power our online store. You can learn more about how Shopify uses your personal information here .

          Consentmo GDPR

          We use Consentmo GDPR to manage cookies on our online store. You can learn more about how Consentmo GDPR uses your personal information here .

           

          Analytics and statistics

          Google Analytics

          We use Google Analytics to understand how our visitors use the site. We also connect Google Analytics to Google Signals, Google Ads and Google Search Console for marketing and retargeting purposes, so your data may be shared between these Google products. You can learn more about how Google uses your personal information here .

          You can also opt out of Google Analytics here .

           

          Marketing and redirection

          Mailchimp

          We use Mailchimp to send emails to our subscribers for marketing purposes. You can learn more about how Mailchimp uses your personal information here .

          MailerLite

          We use MailerLite to send emails to our subscribers for marketing purposes. You can learn more about how Mailchimp uses your personal information here .

           

          Functionality cookies

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          The duration of the conversation

          Your Personal Information is retained by PiNGs until you wish to delete it.

          Computer Rights and Freedoms

          You have the following rights regarding your Personal Information, which you can exercise by writing to us at the email address (florent@pings.io).

          Right of access and communication of data

          You have the right to access Personal Information which concerns you. However, due to PiNGs' obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan of your valid identity document ( in the case of a request via our dedicated electronic form ) or a signed photocopy of your valid identity document ( in the case of a written request ).

          PiNGs informs you that it will be entitled, where applicable, to oppose manifestly abusive requests ( due to their number, repetitive or systematic nature ). To help you in your process, particularly if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the National Commission for Information Technology and Liberties ( “CNIL” ).

          https://www.cnil.fr/fr/modele/courrier/entreprises-son-droit-dacces

          Right to rectification of data

          Under this right, the legislation authorizes you to request the rectification, updating, blocking or even erasure of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete. Also, you can define general and specific instructions relating to the fate of personal data after your death. If applicable, the heirs of a deceased person may demand to take the death of their loved one into consideration and/or to make the necessary updates. To help you in your process, particularly if you wish to exercise, on your own behalf or on behalf of one of your deceased loved ones, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the CNIL.
          https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

          Right to object

          The exercise of this right is only possible in one of the following two situations: When the exercise of this right is based on legitimate grounds; or When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes. To help you in your process, particularly if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

          https://www.cnil.fr/fr/modele/courrier/supprimer-des-information-vous-concernant-dun-site-internet

          Reply duration

          PiNGs undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time which cannot exceed 1 month from receipt of your request.

          Complaint to the competent authority

          If you consider that PiNGs is not respecting its obligations with regard to your Personal Information, you can send a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link:
          https://www.cnil.fr/fr/plaintes/internet .

          Contact

          We are always happy to receive feedback from our customers

          If you :

          • Have questions or want to provide feedback
          • Want us to stop using your information
          • Want to exercise one or more of your rights as stipulated above or want to make a complaint

            Please do not hesitate to contact our customer service team who will be happy to answer any questions you may have.

            You can contact our Privacy team by sending an email to florent@pings.io